RETURNS AND REFUNDS POLICY
Perfectress Colour College Testing Strips
Return Eligibility
Testing strips must be in original, unopened packaging and in resalable condition
Testing strips that have been altered (washed, brushed, combed, cut, or chemically modified) are not eligible for return due to sanitary reasons and the safety of our customers and staffs
Returns must be initiated within 5 days of receipt
Prior authorization through emails is required for all returns and exchanges
Fees and Costs
A 15% restocking fee applies to all returns and exchanges
Customers are responsible for all return and re-shipping costs
Refunds will only be issued for product defects verified by Perfectress Colour College Limited (London)
Important Notes
Returns will not be accepted for allergic reactions or sensitivities
Returns shipped without prior authorization cannot be processed and will be sent back at customer's expense
Perfectress Colour College Limited (London) is not responsible for any costs associated with modifications, treatments performed on the testing strips, including but not limited to material costs and labor charges.
Perfectress Colour College Limited (London) is not responsible for any damage caused by improper use or cleaning methods
Perfectress Colour College Testing Stand
Return Eligibility
Testing stand must be in original, unopened packaging and in resalable condition
Testing stand that have been altered (washed, used, colored, or chemically modified) are not eligible for return due to sanitary reasons and the safety of our customers and staffs
Returns must be initiated within 5 days of receipt
Prior authorization through emails is required for all returns and exchanges
Fees and Costs
A 15% restocking fee applies to all returns and exchanges
Customers are responsible for all return and re-shipping costs
Refunds will only be issued for product defects verified by Perfectress Colour College Limited ( London)
Important Notes
Returns will not be accepted for allergic reactions or sensitivities
Returns shipped without prior authorization cannot be processed and will be sent back at customer's expense
Perfectress Colour College Limited (London) is not responsible for any costs associated with modifications, treatments performed on the testing stand, including but not limited to material costs and labor charges
Perfectress Colour College Limited (London) is not responsible for any damage caused by improper use or cleaning methods
If the wrong/damaged products are received, please contact us immediately within 24 hours to info@glorycreation.com.sg.